Why Us?

We don’t actually have a USP.

With the overwhelming choice of IT support companies available to businesses, you have to be a pretty special organization to hold on to a client base for over 15 years. Technology is fluid, moving all the time, but it's not just keeping up to date with the latest innovations that sets us apart, it's a combination of a number of different ways of working which we've developed over the years and found helps all of our clients enormously.

Embedded Services

Do you:

  • always have to speak to someone different and find myself repeating the same problems?
  • not feel your existing provider understands the inner workings and culture of your business?
  • not feel confident that complex tasks are able to be completed with over-the-phone guidance and feel it should be done by an IT Professional on-site?

Our regular pre-booked on-site days are delivered by your Technical Account Manager to conduct pro-active tasks as well as deliver IT support. These on site days naturally lead to a closer integration with your business culture and systems as well as enhancing and building stronger relationships with your staff. This directly translates to increased quality support which means that you have increased confidence in your IT systems and the ability of your staff to remain productive and efficient.

  • Pro-active rather than Reactive
  • Regular (Pre Booked)
  • Cultural Integration
  • Efficient use of Time
  • Physical Audits
  • Increased Quality
  • IT Support
  • Build Relationships
  • Visual Problem Solving