Our Account Managers are chosen for and trained in the ability to communicate the whole service.
We think good customer service means you deal with the same person throughout your initial set-up through to your continued advice, consultancy and guidance. This means from start to finish you will have an Account Manager who understands your business’ needs but is also your own engineer and IT consultant. Yes, they are the whole package.
You will have regular visits from your own assigned Technical Account Manager, where you can really teach them about your business and where you want to go in the future. Your Technical Account Manager will be able to translate this and deliver the appropriate IT product, service or solution.