Success Stories – IT Support New York | Manhattan https://northernstar.nyc Local Support - Global Reach Tue, 06 Nov 2018 12:08:19 +0000 en-US hourly 1 https://wordpress.org/?v=4.7.11 Coalition https://northernstar.nyc/success-stories/coalition/ Wed, 20 Apr 2016 08:26:10 +0000 https://northernstar.nyc/?post_type=success-stories&p=735 Coalition is a leading business intelligence provider which supplies deep analytical research on market peers, revenue opportunities, client wallets and the overall market size and conditions to the top 15 global investment banks. Northern Star works with Coalition’s IT team to help them maintain their global IT infrastructure and their onsite embedded services have led to full […]

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]]> Coalition is a leading business intelligence provider which supplies deep analytical research on market peers, revenue opportunities, client wallets and the overall market size and conditions to the top 15 global investment banks. Northern Star works with Coalition’s IT team to help them maintain their global IT infrastructure and their onsite embedded services have led to full integration with Coalition’s global business.

 

OBJECTIVES

  • Advise and consult with Coalition’s global IT teams
  • Deliver on-going, high quality, round the clock support in conjunction with Coalition’s global IT teams
  • Deliver excellent value on hardware and software purchases in this territory

 

SOLUTIONS

  • Northern Star’s Account Managers work closely with the Coalition’s IT teams and UK users
  • Northern Star’s Onsite Embedded Services gave Coalition the level of IT strategy and technical support at an exceptional price point
  • Northern Star’s Account Managers source compliant hardware and software for Coalition

 

RESULTS

  • Total Cost of technology ownership greatly reduced
  • Assets and software maintained correctly
  • Coalition able to deliver a high quality of service on a global scale without worrying about an operational disconnect

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]]> Hammond Partners https://northernstar.nyc/success-stories/hammond-partners/ Thu, 10 Mar 2016 15:08:01 +0000 https://northernstar.nyc/?post_type=success-stories&p=731 Hammond Partners is one of London’s leading financial services executive search firms. They depend on a bespoke software which is integral to them providing their clients with services which make them the excellent consultants they are. Therefore they require a company to partner with them which can provide the stability they need for their IT infrastructure […]

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]]> Hammond Partners is one of London’s leading financial services executive search firms. They depend on a bespoke software which is integral to them providing their clients with services which make them the excellent consultants they are. Therefore they require a company to partner with them which can provide the stability they need for their IT infrastructure time and time again.

 

OBJECTIVES

  • Deliver an exceptional IT infrastructure
  • Deliver on-going, high quality, round-the-clock support
  • Use technology to help maintain their competitive edge

 

SOLUTIONS

  • Northern Star’s Account Managers work closely with the Hammond Partners users
  • Northern Star’s Account Managers source compliant hardware and software for Hammond Partners
  • Northern Star have implemented secure, networked server environments using the latest Microsoft technologies with Office 365 migration to be implemented

 

RESULTS

  • Hammond Partners are able to deliver excellent service to their clients without losing time with IT issues
  • Assets and software are maintained correctly
  • Project ideas are turned into reality much faster with Northern Star’s advice

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]]> SCIO Capital https://northernstar.nyc/success-stories/scio-capital/ Fri, 05 Feb 2016 15:02:17 +0000 https://northernstar.nyc/?post_type=success-stories&p=612 SCIO Capital is an independent fixed income specialist in high-value credit solutions. They excel in identifying and capitalising on market inefficiencies, aided by their in-house expertise in structuring and securitising a broad variety of asset classes, including loans, bonds, mortgages and renewable energy. Northern Star manage, maintain and support their IT infrastructure, ensuring it is safe and […]

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]]> SCIO Capital is an independent fixed income specialist in high-value credit solutions. They excel in identifying and capitalising on market inefficiencies, aided by their in-house expertise in structuring and securitising a broad variety of asset classes, including loans, bonds, mortgages and renewable energy. Northern Star manage, maintain and support their IT infrastructure, ensuring it is safe and secure, and users remain productive.

 

Objectives

  • Provide and maintain best in class data security measures
  • Enhance competitive advantage via use of current technology
  • Advise, consult and support all users
  • Deliver excellent value in hardware and software purchases

 

Solutions

  • Northern Star’s Account Managers source compliant IT infrastructure for SCIO Capital
  • Efficient, innovative solutions have been implemented such as a dedicated server for SCIO Capital’s proprietary portfolio and risk management tools
  • Northern Star’s Onsite Embedded Services give SCIO Capital a high level of IT strategy and technical support at a competitive price

 

Results

  • Northern Star’s comprehensive service offering allows SCIO Capital to focus on their core strengths
  • SCIO Capital are able to deliver a high quality service with very limited downtime
  • Correct technology deployed to give SCIO Capital a high ROI and reduced total cost of technology ownership

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]]> Barclay Simpson https://northernstar.nyc/success-stories/barclay-simpson/ Tue, 13 Jan 2015 15:43:04 +0000 http://northernstar.app/?post_type=success-stories&p=372 Barclay Simpson are a global provider of specialist recruitment services to the Finance industry employing 50 staff. Northern Star implemented, manage, maintain and support their global IT infrastructure and users in London, Hong Kong, Singapore and NYC. Barclay Simpson use Microsoft HyperV, Microsoft Windows Server 2008, Microsoft Exchange and Microsoft Terminal Services technologies as well […]

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]]> Barclay Simpson are a global provider of specialist recruitment services to the Finance industry employing 50 staff. Northern Star implemented, manage, maintain and support their global IT infrastructure and users in London, Hong Kong, Singapore and NYC. Barclay Simpson use Microsoft HyperV, Microsoft Windows Server 2008, Microsoft Exchange and Microsoft Terminal Services technologies as well as industry specific products.

Objectives

  • Deliver an exceptional global IT infrastructure
  • Deliver on-going, high quality, round the clock support
  • Use technology to help maintain their competitive edge

Solutions

  • Implemented secure, networked, server environments using the latest Microsoft Technologies
  • Northern Star’s Account Managers sourced, implemented and set-up server solutions in each geography
  • Each office supported and managed by Northern Star’s Account Managers

Results

  • Barclay Simpson able to deliver a high quality of service on a global scale without worrying about an operational disconnect
  • Correct technology deployed to give them a high ROI
  • Global overheads greatly reduced

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]]> Armoured Auto Group (AAG) https://northernstar.nyc/success-stories/armoured-auto-group-aag/ Tue, 13 Jan 2015 15:41:47 +0000 http://northernstar.app/?post_type=success-stories&p=370 Armoured Auto Group (AAG) are a manufacturer of car care products with direct operations in the United States, Canada, Australia and the U.K. and distributor relationships in approximately 50 countries. AAG employ 50 staff in the UK. Northern Star implemented, manage, maintain and support their UK IT infrastructure and users in accordance with and guidance […]

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]]> Armoured Auto Group (AAG) are a manufacturer of car care products with direct operations in the United States, Canada, Australia and the U.K. and distributor relationships in approximately 50 countries. AAG employ 50 staff in the UK. Northern Star implemented, manage, maintain and support their UK IT infrastructure and users in accordance with and guidance from the US IT Department. Armoured Auto Group (AAG) use Microsoft Windows Server 2008, Microsoft Office 365 as well as industry specific products.

Objectives

  • Create a UK IT infrastructure, fully integrated and compliant with the standards set by the head office
  • Deliver on-going, high quality, round the clock support in conjunction with the IT teams
  • Deliver excellent value on hardware and software purchases in this territory

Solutions

  • Implemented Office 365 technologies and secure on-premises server infrastructure, networked to the other sites
  • Northern Star’s Account Managers work closely with the AAG IT teams and UK users
  • Northern Star’s Account Managers to source compliant hardware and software for AAG

Results

  • AAG able to deliver a high quality service in the UK, without losing time with IT issues
  • Head Office IT doesn’t waste resources on UK issues and trusts Northern Star implicitly to look after the UK IT
  • Total Cost of technology ownership greatly reduced

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]]> IPA Energy + Water Economics (IPA) https://northernstar.nyc/success-stories/ipa-energy-water-economics-ipa/ Tue, 13 Jan 2015 15:39:55 +0000 http://northernstar.app/?post_type=success-stories&p=368 IPA, a subsidiary of DAR Group, is a leading financial consultative resource in the Energy sector with 30 users in the UK and 10 Users in Dubai. They have a heavy reliance on their IT systems to keep their consultants working and able to deliver a high quality product to their clients, wherever they may […]

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]]> IPA, a subsidiary of DAR Group, is a leading financial consultative resource in the Energy sector with 30 users in the UK and 10 Users in Dubai. They have a heavy reliance on their IT systems to keep their consultants working and able to deliver a high quality product to their clients, wherever they may be. Due to the nature of their business they could only partner with a company with a proven track record in getting it right each and every time.

Objectives

  • Take over and manage a complex UK IT infrastructure
  • Advise, consult and support up to and including board level
  • Manage assets and pre-empt issues before they arise

Solutions

  • Northern Star’s Onsite Embedded Services gave IPA the level of IT strategy and technical support at an exceptional price point
  • The IT Strategy component of the product enabled efficient solutions such as a dedicated Excel number-crunching server and Office 365 to be implemented

Results

  • IPA to deliver services at a lower cost than when they had an in-house resource
  • Project ideas turned to reality much faster with Northern Star’s advice
  • Assets and software maintained correctly

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]]> Clorox / Burt’s Bees https://northernstar.nyc/success-stories/clorox-burts-bees/ Tue, 13 Jan 2015 15:38:14 +0000 http://northernstar.app/?post_type=success-stories&p=366 The Clorox Company, based in Oakland, California, is a multinational manufacturer and marketer of consumer and professional products with approximately 8,400 employees worldwide. Burt’s Bees is an American personal care products subsidiary of Clorox. Burt’s Bees employ 30 staff in the UK. Northern Star implemented, manage, maintain and support their UK IT infrastructure and users […]

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]]> The Clorox Company, based in Oakland, California, is a multinational manufacturer and marketer of consumer and professional products with approximately 8,400 employees worldwide. Burt’s Bees is an American personal care products subsidiary of Clorox. Burt’s Bees employ 30 staff in the UK. Northern Star implemented, manage, maintain and support their UK IT infrastructure and users in accordance with and assistance/guidance from the US IT Department. Burt’s Bees use Microsoft Windows Server 2008, Microsoft Office 365 globally as well as industry specific products.

Objectives

  • Create a UK IT infrastructure, fully integrated and compliant with the standards set by the head office
  • Deliver on-going, high quality, round the clock support in conjunction with the global IT teams
  • Deliver excellent value on hardware and software purchases in this territory

Solutions

  • Implemented Office 365 technologies and secure on-premises server infrastructure, networked to the other sites.
  • Northern Star’s Account Managers work closely with the Clorox IT teams and UK users
  • Northern Star’s Account Managers to source compliant hardware and software for Burt’s Bees

Results

  • Burt’s Bees are able to deliver a high quality service in the UK, without losing time with IT issues
  • Head Office IT doesn’t waste resources on UK issues and trusts Northern Star implicitly to look after the UK IT.
  • Total Cost of technology ownership greatly reduced

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